On Sunday night, several passengers at the airport received neither their luggage nor any help or information about how to get ahold of their possessions.Continue reading
Passengers waited in vain in Zadar, Croatia for the Ryanair plane that landed in Zagreb in the middle of the night. The worst part was the uncertainty and the fact that neither the airline nor the staff at Zadar airport cared about the passengers, reports Magyar Nemzet.
The Utazómajom (Travel Monkey) portal reported that Ryanair flight FR6521 from Budapest to Zadar on Friday evening was delayed by 70 minutes. Due to bad weather conditions, after an hour of circling, they decided to land in the safer Zagreb instead of Zadar.
However, the passengers waiting in Zadar for their flight home were not informed and had no other flights available. The passengers who remained in Zagreb were stranded in a strange city without accommodation.
According to a reader of the Utazómajom who was trapped in Zadar, Ryanair did not offer accommodation, transfers, or other assistance, so they spent the night at the airport, along with many other families with young children. The only information they received by text message was to look for accommodation and pay the bill, and that they would try again to get them home at 11:30 pm on Saturday night. In the morning, they received another message saying they could cancel their booking or re-book another flight.
Most of the passengers waiting in Zadar spent hours in the airport terminal, many for almost a day, others for more than a day, without any information.
In addition, passengers were stranded in Budapest too, after a plane was damaged in a storm early Saturday morning. The flight was due to fly to Bari, Italy, at 8:30 am on Saturday morning, but this was not possible, and by Saturday afternoon the display at Budapest Airport said the plane would take off at 10:25 pm.
Via Magyar Nemzet, Featured image via Pexels